🧠 Protocolo OSINT
Llamadas estratégicas en entorno sanitario
🎯 Principios Psicológicos
- Evitar activar defensas del interlocutor
- Parecer legítimo y fácil de ayudar
- No pedir información sensible directamente
- Guiar la conversación hacia orientación general
🧠 Tono de Comunicación
- Tranquilo y sin prisa
- Profesional pero cercano
- Seguro, sin parecer insistente
Evitar: ansiedad, urgencia, misterio o presión
📞 Estructura de la llamada
1. Apertura
"Good morning, I was hoping you could help me with something quite simple."
2. Contexto
"I'm trying to reconnect with a doctor who used to work in the area some years ago."
3. Pregunta segura
"Do you happen to know if she might still be working within the system?"
4. Redirección
"Is there a department I could try that might be more familiar with this?"
5. Cierre
"That’s really helpful, I appreciate your time."
🧩 Frases preparadas
Versión neutra
Hello, I’m trying to reconnect with Dr Tatiana Fadeeva.
She used to work in allergy services around Dorset some years ago.
I was wondering if you might know whether she’s still within the system
or if there’s a department I could check.
Versión profesional
I had some professional contact with Dr Fadeeva a few years back
in the wellbeing/allergy area, and I’m trying to get back in touch.
I completely understand you can’t share personal details,
but I wondered if you could point me in the right direction.
Versión avanzada
I’m updating some old professional contacts and I realised I lost track
of Dr Tatiana Fadeeva, who I believe was working in allergy services.
I just wanted to check if she might still be within the system,
or if there’s a central registry I could try.
🚫 Errores críticos
- Pedir datos personales directamente
- Inventar urgencia
- Presionar al interlocutor
- Sonar sospechoso o ambiguo
🧠 Técnica Avanzada: Efecto Cadena
No buscar directamente a la persona. Buscar su entorno:
- Departamento de alergología
- Servicios hospitalarios
- Red profesional
"I’m trying to find a colleague who used to work in allergy —
Dr Fadeeva — does that name ring a bell?"
🎯 Estrategia Real
- 3 a 5 llamadas bien ejecutadas
- Recoger pequeñas pistas
- Construir el mapa progresivamente